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Loyalty business model
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21	NET PROMOTER SCORE OVERVIEW Overall NPS results NPS scores for people who have used Add to Reading List Source URL: az766929.vo.msecnd.net Language: English - Date: 2016-04-04 16:30:42 Web conferencing Remote administration software Videotelephony WebEx Consumer behaviour Educational technology GoToMeeting Net Promoter Loyalty business model Collaboration
22	Evaluating rewards in loyalty programmes – A novel approach to increase user retention Abstract: We study a novel loyalty program of a brick and mortar fast moving consumer goods retailer. Unlike most other loyalty pro Add to Reading List Source URL: cocoa.ethz.ch Language: English - Date: 2016-04-22 05:00:30 Marketing Consumer behaviour Customer experience management Business models Relationship marketing Customer retention Loyalty program Loyalty business model Reward website Customer lifetime value Customer relationship management Advertising
23	® Looking for the key to customer growth? Maximize the value of the three Rs: referrals, ratings and reviews When it comes to growing your practice, referrals are your bread and butter. Add to Reading List Source URL: www.firmofthefuture.com Language: English - Date: 2016-06-14 11:27:52 Consumer behaviour Intuit Customer experience management Net Promoter Yelp QuickBooks Referral marketing Loyalty business model Customer relationship management Customer experience
24	BOB PROSEN SOUNDS OFF Essential Messages of Kiss Theory Good Bye Kiss Theory Good Bye is built on five essential principles for profitability and success. Here’s how Bob Prosen sees the most important lessons that he t Add to Reading List Source URL: kisstheorygoodbye.com Language: English - Date: 2010-12-16 11:26:05 Business Loyalty business model Marketing Customer satisfaction Customer experience management
25	CFM: FM.2A :03 Serial No; Format For Feedback Questionnaire for BNPC Products and Services As a sign of commitment to continuous improvement of services, the BNPC would like to obtain regular feedback from its customers Add to Reading List Source URL: www.bnpc.bw Language: English - Date: 2016-08-10 03:52:48 Academic transfer Education reform Grading systems by country Loyalty business model
26	CBS Case Study BigDoor Helps CBS Boost Retention by 187% in 2014 CBS is the world’s second largest major broadcasting network. Started in 1928, CBS is a pioneer in the world of radio and television broadcasting, and h Add to Reading List Source URL: bigdoor.com Language: English - Date: 2016-02-26 02:19:42 Marketing Business models CBS Fuji News Network Loyalty business model Loyalty program
27	PDF Document Add to Reading List Source URL: www.omicsonline.com Language: English - Date: 2016-05-23 01:57:31 E-commerce Consumer behaviour Customer experience management Mobile banking Mobile content Customer satisfaction Loyalty business model Bank Customer relationship management Online banking Relationship marketing Customer retention
28	Customer Communication Management Building Trust and Loyalty in Retail Banking: More Essential Today Than Ever Before Even though the importance of trust cannot be overstated when individuals decide which bank or other Add to Reading List Source URL: www.assentis.com Language: English - Date: 2013-02-28 03:43:37 Customer experience management E-commerce Marketing Customer relationship management Loyalty business model Bank Core banking ECRM Touchpoint
29	CUSTOMER SATISFACTION WITH COLLABORATION SOLUTIONS Research conducted by Satmetrix Commissioned by LogMeIn Add to Reading List Source URL: az766929.vo.msecnd.net Language: English - Date: 2015-12-16 10:13:44 Videotelephony Remote administration software Web conferencing Teleconferencing Remote desktop WebEx Net Promoter GoToMeeting Collaboration LogMeIn Skype for Business Loyalty business model
30	HBR.ORG July–August 2010 reprint R1007L Stop Trying to Delight Add to Reading List Source URL: b12.40fingers.net Language: English - Date: 2012-09-26 06:36:30 Customer experience management Consumer behaviour Marketing Business Customer experience Customer retention Call centre Loyalty business model Customer satisfaction Customer service Net Promoter Customer relationship management